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| - We were impressed with Audi of Peoria from beginning to end. We had originally been in contact with Audi of North Scottsdale since they had a specific car we were interested in, but they did not seem very eager to get our business. Usually, if we contact a dealership, it's difficult to get them to stop calling and e-mailing us. However, it felt like we had to fight to get any information at all from the Scottsdale location.
Luckily, we decided to expand our search to other models and options, allowing us to give Audi of Peoria a chance. We were in touch with Joe Leavitt (General Sales Manager) and Todd Stamps, our Audi Specialist (sales person). They got back with us over the phone and through e-mail as soon as possible and made sure they had what we were looking for, or ensured us that they could get it from another dealership (maybe from another state) if necessary.
The experience in-store was very pleasant. It was very clean, the entire staff was very friendly, and everyone took care of us well. We never felt pressured throughout the process, and they didn't try to sell us anything we didn't want. They went out of their way to make the numbers work for the options we wanted rather than trying to sell us something else or getting us to compromise on our choices. They also gave us a very fair price for our trade-in, which was very surprising.
Our only complaint as of now is that we are still missing the second key, which we will hopefully get soon. They explained that it was likely still at the other dealership that they brought the car from (it had all of the options we wanted, so they made sure to get us the exact car we chose! :) Oh, and I guess we were a little unhappy with how long everything took, but we understood since they had to drive the car over from Chandler through Phoenix Friday Rush Hour traffic. We were there for well over 8 hours through the entire ordeal. Keep that in mind if you are planning a trip -- you may be there for a while! Cancel your other appointments ;) However, it was well worth our time.
Thanks, again! See you next time, Audi of Peoria! ;)
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