Tag line: Abandon all hope ye who Take Out here.
Prepare for the absolute nadir of customer service.
Update: the owner reached out to me. Here's the deal, if you made my next house payment, I would not eat in your establishment. And I truly do not understand the pathology of people willing to spend money for such consistently atrocious service.
I looked through a couple pages of your other reviews. It ain't just me. Poor service is a common theme. The whole reason I'm writting this update is that I'm angry with the general theme of your reactive responses. It's on you to create a culture of customer service. Two sentences to each raw customer doesn't fix the problem. Be proactive and fix your service culture. Now I feel stupid for telling you what you should already know.
Anyway. DONE. Read me? Good.
Original review -
Abandon all hope ye who Take Out here.
Prepare for the absolute nadir of customer service.
The food is serviceable, and truly, only that... serviceable. The take-out service, however is flippant, vacuous, and frustrating beyond my ability to convey sans 4-letter words.
Your mileage may vary, but I'm done. I've given too much patience to this establishment over the years.
I've been tolerant of the general take-it-or-leave-it attitude from this establishment for years. I'm done... rear-view mirror baby! I fear if I subject myself to the horrible customer service of Gecko one much time, I will rededicate my life to its downfall. So, I'm out.