| rev:text
| - I walked in knowing pretty much exactly what I wanted, and I had a firm price point. John, the employee who helped me, was very friendly. He clearly explained the process and respected my price limits. He showed me a lot of options but left me alone occasionally to try out a few options alone. They had a sale going at the time, but even so, when all was said and done we came in slightly above my max price. I was firm on not doing financing, so he found another discount for me, and I got the mattress I wanted (which was way out of my price range based on sticker price) with delivery and a mattress pad, for exactly what I wanted to pay. It's possible I could have played hard ball and gotten it a little cheaper, but at this point, I just wanted a mattress.
Delivery went smoothly, the driver gave me a call 20 minutes before they arrived, right at the beginning of the 3 hour window. They were polite and everything went off without a hitch! I love the mattress and don't think I'll be taking advantage of their return policy, but it's still nice to know it's available. I would recommend this place for sure, just know your limits and be able to walk away if you can't get what you want.
|