We stopped going here because the food quality/quantity went down and the prices went up. But I decided to use a coupon and place a To Go order online. It was ready for me when I arrived at my requested time, and the to go person repeated my order while he picked up each item - which was what I had ordered. When I got home the order was WRONG. BEEF fried (white) rice instead of chicken fried (brown) rice - it was gross. My kids don't eat beef. I called and spoke with Mike, Manager who seemed irritated that I would have the gumption to complain about my order being wrong. Since I had no intention of driving back (20 minutes away), I asked if the item would be refunded to my card. He said "no." I then asked why it would not be credited back. He said, "It will get refunded to your account." I said, "My card then?" He said, "No, your account." I wanted to know what that meant - he did a huffy breath and then said, "Yes, refunded." It's been 24 hours and nothing has been refunded. Food not that great - wasted $40. Not going back E.V.E.R.