Went to Southwest Diner for breakfast. Sat on the patio and table was dirty (not a big deal, we sat down as soon as someone left). When I asked the bus-girl if she could wipe it off and pick up the food from the prior customer, she gave me a dirty look! Then we ordered coffee, creamer, and water from her. She brought the coffee, but no creamer and no water. When our waitress came to take our order, I told her we had no creamer or water still. She looked at the bus-girl and asked her to get our creamer and water. Waited another 10 minutes and still nothing!
I finally walked inside and spoke with our waitress and 2 other servers standing there and explained our frustrations. Of course they apologized, and then I learned that the "bus-girl" was actually the owner's daughter and she was new!
We have been here multiple times and never had a bad experience. I understand being "new" but this girl had a major attitude and we were extremely disappointed. If the owner wants to hire her own daughter, she had better find someone who is willing to train her daughter AND not be afraid to complain about her if needed. It seemed as if the other employees were afraid to say something to the owner.
Food was so-so, coffee was terrible, and there were bees flying all over the pancake syrup that the staff leaves on the patios outside.