I've been here ~4 times for waxing services and each time it has been great. I've tried a few other places in the city (including Fuzz just down the street), and 10 spot is by far my favourite because they're fast but also really good. They use hard and soft waxes to great effect, and always tweeze any strays. When they're done they ask you to review their work and tell them if you want anything fixed, and in my experience they've never needed to fix anything but I know they would happily if I wanted them to.
They're super fast (my Brazilian with Raquel today legitimately took 10 minutes), professional, and clean. Getting waxed is never going to be rainbows and sunshine but the TV in the rooms with good sitcoms + great service makes it as good as it's gonna get. Very much worth the cost - I highly recommend.