Caitlin is an amazing stylist. She took time to hear what I had to say before jumping in. I have hair that is going grey, but is brown with blonde highlights. I am very particular about my hair. She is the first person in a long time who has made my hair look like it used to when I was younger. You can see the highlights after the coloring has been done - versus a highly-rated place I used to go to where everything ended up muddled together and you would have thought I did the coloring myself.
My biggest issue, and reason for knocking this down a star is that they don't take credit card tips and the pricing is high. It was $200 for color and haircut, which is very high. To not take credit card tips at this price point is ridiculous. I was embarrassed that I have to come back with a cash tip for my stylist.