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  • I've had a terrible experience with this place. I visited to adopt a dog and the conditions of the rescue made me think twice. They advertise being the best but that was not what I saw. The dogs "comfy bedding" was a towel on the cement floors. Every building reeks with the smell of urine and feces. The cat area smelled so strongly of ammonia that I was uncomfortable having my son in there for more than the few minutes. The grass that appears in their pictures on here is all dirt now. Even so, there was a puppy there that I was interested in adopting so I filled out an application. I had a woman go over it with me while I was there and I was told I would recieve a call within 24-48 hours. I was more than a little disappointed on the wait but figured it's probably a good policy. We asked to see the puppy out of the cage and were told to go to the kennel but no one ever showed up, and I couldn't find a volunteer so we eventually left? It was very weird! I waited two days, and then three, and still no call. I decided to give them a call to let them know I was still interested in the dog. I thought maybe my leaving had them questioning my interest No answer, but I did get a call back the next day. The lady who called me back was extremely rude. On my application I had listed that I keep my dogs outside in our acre yard when I am not at home, but I was willing to install a dog door. She proceeded to tell me that "that's all she needed to hear" and that she wasn't interested in letting me adopt a dog. I reiterated that I have a barn with misters and I would happily install a dog door but she already had a terrible attitude. She requested that I send pictures of the barn, which I am happy to do and tried to hang up on me. I asked her when I could expect to hear on the puppy after the pictures were sent and she replied that they are very busy and she tried to hang up on me again! So then I let her know that I was very frustrated and that the customer service so far had been terrible. She said the dogs weren't ready to be adopted anyway even though they were listed on the website as available. I told her that I wasn't surprised that this rescue was full because I feel like I've been getting the run around and so many other shelters and rescues are so much nicer and have much nicer accomidations for the animals. She was obviously taking this conversations all very personally and got very upset and told me that it was volunteer run like that was an acceptable reason. You can tell! No one getting paid would ever consider treating a customer or anyone the way this lady was talking to me. I reiterated that this wasn't about her, and that I was just trying to let her know that so far this process has been really frustrating, and she hung up on me. I don't recommend this place at all. Also the photos on here are not a true representation of how the rescue looks.
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