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  • I would rather eat at Applebee's than ever go back to this restaurant again. The service was lackluster, and the food quality was far from what I was expecting. Upon entering, the bar area is cool with onyx bar. There are several other smaller rooms for the dining areas. We got shafted the enclosed porch. The seating was cramped, the lighting didn't set the right atmosphere, and there was no ambient music in the background. The menu looks mouthwatering, but that's about where it ends. I salivated over the menu that was posted online all day and couldn't decide what I wanted because it all looked so good. In the end though, it doesn't matter what you order because it's all very poor quality. It's a shame all their premium ingredients are wasted in subpar meals. The ox tail pierogis were dry with bad presentation, the mac & cheese noodles had the texture of play-doh, the salmon was well done and not medium rare as we were told it would be (though it did have a nice crust), and the vegetables that accompanied the salmon had raw potatoes in them! The manager did replace the mac & cheese dish, but the replacement was just as bad and inedible. He gave the impression that somehow there was nothing wrong with their mac & cheese recipe and that somehow we were the ones in error. They were kind enough to take it off the bill (after initially having the nerve to present us a bill not only before out meal was complete - how trashy - but also still with this dish on it!). Needless to say, this is the worst "nice" restaurant that I've ever eaten at in Cleveland (or all of Ohio for that matter). I'm sure a chef put a lot of effort into the development of the dishes, but unfortunately it's the execution of the meals and the experience the Washington Place failed at accomplishing.
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