LOL at the thought of customer service coming from this location!!
One of the main reasons I will come to papa johns is because of the garlic dipping sauce, well now they can keep that because I will not be coming back to this place.
Let me explain my experience.. I always voluntarily give out my email address because I love getting great deals/offers.
I attempted twice (cell phone & desktop) to place an order using a promo code, it would not go through. I called the store and explained my issue, and asked if I could hold, then was hung up on. I called again a woman picked up, explained again, before I could finish she said there was nothing she could to do to honor the online coupon then stated its not her fault my computer or phone wasn't working (try your website)
I asked for a manger, and was hung up on...
Really your pizza isn't worth it!