Ordered takeout for lunch at work. Not a quick order place, as it took quite a while to get my food. Definitely overpriced (for $12.50 your sandwich better be amazing). Inedibly hard undercooked potatoes (I really hated these). Lackluster monte cristo sandwich which I ended up just taking apart and eating in layers. Haven't been back since.
They definitely cater to "the regulars" and don't seem interested in attracting new business. They better take heed. Karsh's next door closed for a reason...
I'll stick with braving the parking lot and traffic for Miracle Mile. It's much easier to zip through their cafeteria line, and their food quality is much higher.