I was very hesitant to have my hair done at aveda because of the very mixed reviews on Google and yelp. I'm very happy I decided to get my hair done. I got partial hi lights and they turned out great. I'm at a level 6 and wanted a shade or two lighter and I got just that with ashy tones which is what I asked for. The girl who did my hair was professional and nice. She didn't try to have those awkward conversations that some hair dressers try to do. I really appreciate that because my current situation in life isn't that great and I rather not be asked about it. My only complaint was that she didn't actually style my hair which I asked prior if it would be and she did initially say yes. She pretty much dried my hair with a dryer and sent me on my way. My hair was frizzy, dry and slightly damaged from of course being hi lighted. I was all the way downtown and had to trekk 2 hours back home in the burbs. I wanted to at least feel confident which I didn't. I ended up putting my hair in a ponytail once I left and was down the street. I really wish she took even 5-10 mins to flat iron my already naturally straight, slight kinked at the ends hair. I would definitely go back here tho but I'd be more vocal in letting them know I'd like my hair ironed.
*I've now been here twice, both on the main floor and upstairs. I am impressed with my results both times. I got what I came for and have left happy with the color of my hair. I will continue to trek down here because the 2 hour bus and subway ride is worth it.
* I have since seen one of the newer students on the top floor. I wouldn't go back to anyone on the top floor. They are too inexperienced and doubt know how to handle hair. I will continue to see student on the first and second floor which I have in the past