Albert replied immediately from contact to Angie's List. I live the summers in MT and my problem was in AZ. Fortunately I have a wonderful AZ neighbor that looks after the place. Albert called and gave his number and showed definite interest in replacing a 30 year old drip irrigation system. He met with my neighbor the next day to give a bid on the project and said that he could start quickly. After 2 more bids, Albert's was by far the lowest and he seemed the most interested and very knowledgeable. We went with Albert and he and his crew had the job done in one long day. My neighbor said he did a great job and corrected some work I had done last winter. I e-mailed Albert twice and he responded within that day-great communicator.