My rating is strictly based on the cycling class itself and not the staff/amenities/etc. the studio itself is very nice and welcoming and all the staff is very friendly and helpful. But i went into cyclone hoping to get a kick ass work out (I'm a die hard soulcycle lover) expecting something like what I'm used to at soul cycle and I was basically left very disappointed. Class is too easy and I hardly broke a sweat whereas the instructor was almost gasping for breath doing his own work out. Everyone is nice and if this class was challenging enough I'd definitely come back but it's not giving me the challenge I need.