I've been to this location MANY times over the years, as it's right across the road from my family doctor and dentist. Overall they meet the expectations for a typical Second Cup. Servers are friendly and attentive, one particular female server is exceptional at what she does and it's always a pleasure to be served by her.
Shop is clean with comfortable decor. They have lots of seating for 1-2 people and the gas fireplace is a nice added touch to make this place inviting.
Today was the first time they ever got my order wrong (well only that they forgot to put whip on my drink. And really, did I need the whip anyway? Probably not!). Otherwise, everything was delicious.
However, what really left a bad taste in the mouth of my coffee companion and I was when an employee came over to a woman caring for a crying baby and asked her to leave the dining area as it was disturbing the customers. In a family, friendly neighbourhood such as North Toronto this is unacceptable! So moms beware!
Otherwise, I will definitely return to this location next time I have an appointment in the area.