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About: http://data.yelp.com/Review/id/T0qmXOvJa4oV_E1PyFyCcg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-01-14 00:00:00 (xsd:dateTime)
itemReviewed	The Bier Markt
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	This is my first time at the shops on don mills location. I've always gone to the esplanade location and it was wonderful, but this experience has been so negative at the shops on don mills location I don't even want to come back to this chain. Last night (Friday) at 10 pm we went to the bier markt without reservations asked for a table of six. We were not greeted by the hostess but we had to walk up and get her attention. We told her our party was for 6 people. We were actually celebrating 2 birthdays. The hostess told us that the wait will be 30 minutes or more (expected). She also proceeded to tell us there's no tables and we can go ask the table by the bar if they're leaving soon or if we can sit with them (pardon?). I didn't know we had food court table seating? I've never been asked that at a restaurant before. Then another hostess joins in and tells the other host to no don't do that because there's a reservation coming in. Okay? So we stand there and wait for 5-10 minutes our party of 6 and the hostess then has the audacity to tell us to not stand where we are standing and I quote: "could you guys move and not stand there? You're blocking the door. You guys can stand outside or go for a walk. I'll call you when the tables ready and it won't be for a while." Excuse me? It's -10 outside, it's 10 pm all the stores are closed and you didn't take down my information how would you call me ? It felt like we were basically asked to leave the restaurant at that point. We weren't blocking the enterence we were simply standing in the waiting area..and no one was coming in anyway. Where do your guests wait for tables normally when it's busy? Do you kick everyone out? we left our phone number with the hostess and left. Went outside and discussed how rudely we were treated and decided to go spend our money across the street at Taylor's landing. We were certainly not treated in the same manor we were treated there. The hostesses are the first interaction with your guest and I highly suggest they learn to smile, use please and thank you's, and perhaps some coaching on how to be a good hostess because with that atttitude and those mannerisms you're certainly bound turn loyal patrons away.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Bonnie

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