Wow! Came out here to visit my sis from California and just had the worst service ever! No napkins given to us at the bar, I had to send back the spinach artichoke dip since it came burnt and chew and half way filled, and I ordered a pizookie to cash in rewards point on my BJ's app it was never brought to us. I didn't want to stay any longer with bad service so we just left without it! Such a disappointment. I frequent Bj's in California and what a let down out here!