Maybe my expectations were lower as I read the negative reviews just before eating here. But I enjoyed the food and the service, and it was child friendly which is nice. I didn't feel like we had to be overly quiet. Overall I enjoyed the experience.
One thing is they do add the tip directly into your final bill price and then upon paying the debit /Credit machine asks if you want to tip. If you're adding the tip into the final bill before hand the machine shouldn't then ask again for a tip. Maybe that's just my opinion.