I brought my car in for a complete interior detail today. When I picked up my car there was a big tear in my leather seat that was not there before they got their hands on my car. I immediately brought it to their attention and they had the manager (Adam) come out and he denied responsibility. All 3 of my kids were backing me up telling him that I was not lying and he still tried to say it was already there. He tried to get me to leave and said that he would file an incident report, but I refused to leave without them giving me all of the names of the people who worked on my car. The cashier Destiny was incredibly disrespectful and kept making snide remarks. I filed a complaint with the BBB while I was still there and discovered that they have had MANY complaints filed against them. I wish I would've looked them up on here or with the BBB before I went, but it's a car wash. It's not like I was having major work done on my car. How hard is it to wash a car without tearing holes in leather seats? I'm not even going to bother waiting to hear from corporate. The BBB complaint is filed and if the damages are not repaired then I'm going straight to small claims court. I'm not the type to complain or throw fits, but after the way I was treated today and the way they damaged my car I'm just not messing around. I will hold them responsible for what they have done. PLEASE people DO NOT go here EVER! They do not deserve a single cent of your hard earned money!