Stopped in one fine evening in January to purchase a PS3.... I told the wonderfully helpful behind the counter of my intention to trade my xbox tre-60 in on the ps3 later that evening.... he quoted me a price and the deal was on.... or so I thought....... Drove the 10 minutes home, packed up all my tre-60 supplies and drove the 10 minutes back.... i was like " lets do the deal" he was like "we are sold out of pS3's" UMMMMM - information that may have been useful an hour ago before I unhooked, packed up and drove my xbox back down here to trade in..... just an extemely disappointing experience... i have since taken my business to a different store where the service is not lacking...