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  • I should preface this with the following info: Progressive Home is the preferred vendor for American West so we had no other options to 'shop around' when we purchased our home. We have no other references to quote other bids, options, or compare services, as that is my normal practice. The wiring was put into the home while being built. However, they said that they've done many jobs in existing homes. It was a win-win for both Eric and I! I could care less about where the TV plugs go or sound system wiring, speakers in the back of the house/yard- but this was very important to Eric. Progressive Home allowed him to choose where we wanted the plugs, installing wiring in the ceiling for speakers in our master bedrooms, etc. I cared about the central vacuum and having automated lights, thermostat and security- which we love! Call us lazy, but we can't imagine having to get out of bed to turn off the lights anymore! We've placed several service calls to come out and fix certain things, always sending out Cory (sales) and or Kurtis (tech), which was nice to always see the same person who knew exactly what was previously done/fixed. Kurtis was always very patient, explained things very thoroughly, cleaned up after each job, professional and nice. We have inquired about additional services that we wished we would have chosen when our house was being built and hope to use them again. We have always had pleasant encounters with Progressive Home and I highly recommend them!
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