About: http://data.yelp.com/Review/id/T-7g6Ye1hLUP2iB9XCS8yg

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About: http://data.yelp.com/Review/id/T-7g6Ye1hLUP2iB9XCS8yg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-12-23 00:00:00 (xsd:dateTime)
itemReviewed	FlightNetwork
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	This firm has earned a zero for service; however, I am forced to give them a 1. After reading the reviews I feel that I am not alone in my thoughts that this company provides little or no service when there is an issue or problem. I was in Argentina when there was a small strike that tossed the airlines into a mess. The first message from FlightNetwork was incorrect as the flights were not cancelled but delayed. I called though a VOIP system VIBER and faced a telephone system without a default. The call was answered and demanded 1 for English and 2 for French. I was unable to generate a tone and there was never a rollover to an agent. I was stuck. This is poor system construction. Finally, the hotel allowed me to use their system and I spoke at length with their agent who advised me to take a taxi to the airport and work it out. Wow..thanks.... Later I spoke with another agent and his English was so poor that he was unable to answer simple questions but he did say that I was rebooked and I would get the information by email. Thanks again for zero service- I contacted them again through their Chat feature to engage in another round of meaningless answers to direct questions. This was a worthless endeavor. The email never arrived, the reservations were never made....and I finally found that my original flight was not cancelled but rather delayed. From this point on I just handled the reservations myself and did not expect any assistance from FlightNetwork. I received the usual "Review our Service" survey and explained the experience only to receive another round of silence. Avoid this company at all times-
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Glenn

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