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  • My son usually goes to the S. Durango location but we came to this location for the first time since they were open on Easter Sunday and will NEVER come back! My son checked in online as he usually does and gets called within a few minutes (the only positive from this visit) More and more people start to come in (some check-ins and some walk-ins). There were 3 stylists working and the one lady (don't remember her name but she was the older one and was caucasian, the other 2 ladies were asian and hispanic) closest to front counter was rude when customers checking in would ask for an approximate wait time. She would say "we're doing the best we can" in a rude tone when all the customer wants to know is if he has time to walk to albertsons. I understand you're feeling overwhelmed because the salon went from 2 customers to about 5-6 waiting but that doesn't mean you have to be rude. Anyway, my son finishes his haircut and I go to pay and she seemed to rush me. As soon as the receipt printed she threw it on the counter then also threw the pen on the counter. As I started to sign she was impatiently waiting for my copy of the receipt to print out. Then I asked if they had gift cards and right away she says no once again in a rude tone. I shouldn't have left her a tip! We definitely won't be coming back here!
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