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  • I made an appointment for a 7 a.m. oil change and checkup on my truck. When I dropped it off, I was told the diagnostic would cost $115 and to expect a call around lunchtime. By noon, I still hadn't heard back, so I called the dealership. My service adviser said he had just heard 20 minutes before that my truck had some issues that hadn't been anticipated and "more things had to be disconnected." So, four hours for a checkup. No repairs have been performed yet, and I had to call for an update. The rest of the day is on hold. Awful service.
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