All the people in the office technicians and especially office staff and management have turned over. It is obvious since they have transitioned to Gentle Dental they have cut costs and level of professionalism or the experience are learning on the fly ... DO NOT trust their estimates or insurance costs!!! or they EVEN take the time to look to see what your deductibles or what your insurance has paid out against deductible EVEN if THEY did previous work!!!! I demanded to understand why I wasn't informed and everyone I talked to had a different answer. Not coming back and good bye Gentle Dental...