I went in with a serious mess of hair. I was looking to get it to all one place. I had a picture that I wanted my end result to look like, but didn't think we could really get there today. I had been with my previous hairdresser for over 15 years, but she had moved several times and the drive was just getting too much. I went into the salon and they did a consultation. Fortunately, Echo was the one who helped me. She is truly an angel. Not only did my hair look like the picture when I left, but she pays so much attention to detail. I am completely satisfied and I have already booked my next appt.