If you order anything extra or double, there is an 95% chance that they will not put extra. They charge you for the double toppings and give you minimal. I requested double bacon on my last 10 orders, of those 10, 1 had extra. The other 9 had normal or light. I called them and let them know about it each time.
The first time we ordered for delivery, it took them an hour and we are literally 0.2 miles from the store. When your order is correct and delivered in a timely manner this place is great! Don't expect it to be great