As a person who doesn't have any piercings (other than ears) and no tattoos, I was very hesitant and worried about finding a place where I felt comfortable. I did a lot of research and Tattoo Cafe was very well-reviewed. I went in on a Saturday to get my nose pierced and Joe was outstanding. Very professional and extremely calming, seeing as how I was very nervous. He walked me through everything, explained every step, and was just really friendly. Thanks so much Joe!