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| - [Sales/Finance Dept. Review] I inquired about test-driving a specific Jeep Wrangler 4x4 I was looking for through their website. Got a quick, professional, and courteous reply back from Dennis Hanke, but I still let him know in my reply I wanted "NO BS". He responded politely that he is very transparent, and there is no pressure or hidden costs, so I scheduled a test drive. He was 100% right. I knew what I wanted, and how much my trade-in was worth, and how much I was willing to pay (did some research, so came prepared). I told Dennis I did not want to waste time having to sit through a back and forth haggle. And I didn't - neither did the Finance Dept keep me locked up for hours (was quick - very impressed!). I was elated at my trade-in value, and the final price. EVERYTHING was explained to me, and I did not feel "beaten up" by the process (which, in the past, have felt numerous times elsewhere, and walked out). I really hate buying cars, but honestly, it seemed very easy, and Dennis had a plethora of knowledge on the Jeep I bought (he owns one himself, so had personal experience to share about it). Forget all the stereotypes about car salesman, Dennis Hanke is truly passionate about people having the Jeep experience in Arizona. Will definitely recommend to friends or family.
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