The staff here is extremely helpful. We came in several times to checkout the strollers and car seats, and essentially had an employee dedicated to helping us for 30 mins-an hour.
The only reason for a docked star is because I feel the prices are generally marked up quite high--an issue which you have at most baby stores (babies r us, buybuybaby, etc). Some things are better to by on amazon, and whereas others are competitively priced!