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| - My extremely disappointing experience with this place pushed me to write my first yelp review. So I've been seeing pictures of this place and hearing many good things about it, and I finally decided to check it out. I was disappointed in both service (an overcharge) and the food. The only reason I gave this place 1 star was for the decor and atmosphere. The decor is amazing: beautiful murals, interesting bar architecture and unique lighting. The atmosphere was very upbeat, which was a plus. What made this a bad experience for me was the food and service.
My opinion on the food could be bias because I don't usually like onions and spices, but this specific complaint is towards the tortilla itself. My friend's tacos were okay (he got shrimp and lobster), and the tortilla was fine. My tortillas on the other hand were horrible. I got the pulled chicken tacos and it was torturous to eat them. I gave 2 to my friend to finish for me, and he could barely get through them too. The tortillas were soggy and fell apart instantly. It also had a weird undercooked taste to it, with a sandy consistency. It definitely did not taste right.
I went tonight (Wednesday night) and the waitress was friendly but she failed to inform us about several things... First, she got us to order chips & dip without telling us our meal already came with its own chips & dip. That's not that big of a deal, but this is what made me upset - we got charged $7 for FLAT water. WATER??? Seriously? What she specifically asked was "can I get you water? Tap, still or sparkling?" Maybe it was my ignorance for not realizing "still" meant bottled/branded water, but I just assumed "still" meant filtered, or regular water... Who pays $7 for literally normal water? I am a major foodie and have been to countless restaurants that do not charge for still water. Not to mention she didn't even tell us the water wasn't free (and it wasn't on the menu) so we were surprised to see $7 on the receipt at the end. Horrible food and sketchy service. I was shocked by this negative experience and it honestly ruined any shred of positivity that I felt from this restaurant.
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