My number one pet peeve about this place is the lack of waiting space. The only seating area holds about six people and everyone ends up standing around the salad bar and door, making it very difficult to navigate. On my last visit, we arrived and we're told there would be a ten minute wait...half of the tables were empty. With the lack of wait space, even if they were understaffed, the priority needed to be seating the guests - the hostess seemed to be in her own world.
The food here is always good, nothing special, and the waitress was nice. All in all, I'd recommend calling ahead to make a reservation if you have any interest in eating here.