The pizza was really good and truly is New York style. My only complaint is the estimated times they give you. They said 30 minutes, I get there 35 minutes later and they tell me 10 more minutes and then I end up waiting 15 minutes before I got the pizza. So they said 30 minutes but in reality it was 50. I hate waiting and and I hate when they underestimate the wait. ALWAYS OVERESTIMATE!That way if it's early then that's great. Also, when I was waiting for the pizza there were three other guys in there that looked like they were experiencing the same thing, they were all clearly upset that they were waiting too. And one more thing, I heard some guys in the back talking about how they messed up a delivery and it was super late, and they were just casually joking about it. Like I said the pizza was really good, but you might have to deal with that crap.