My first time here and with the franchise. Came in last night after eight in the evening, the manager greeted us and told us that shakes and appetizers were two dollars off. We ordered the Kettle Chips with no peppers, I was surprised. I had no idea what they were my bf did and it was really good. Then he got the New Yorker while I got the Philly Cheese Steak. Both were really good. Then we got one chocolate shake and split it between us. Considering a long day after Christmas decorations and shopping, this was needed and we were so hungry. I wouldn't order the appetizer for myself because even though I shared it, all that food made me want to die after we left but my taste buds were happy. Lol
Staff was super super nice, polite and attentive with our needs. I don't know why there is only three stars for this place but I think it's improved from whatever problems it's had in the past.