It's been a couple months since I last visited Fairview mall. I was starving and looking to get something quick like poutine but noticed the new food options. The fake food display drew me in and I decided to get the chicken katsu don. I thought they were going to give me the last chicken katsu that is sitting under a heat lamp but they actually made a fresh one.
It looks like they are still new and have some kinks to work out. My order took almost 15mins to be completed. The workers seemed a little confused with their roles. The girl who took my order ended up preparing orders even though there were 3 other people doing it and there were customers just awkwardly waiting in line to place their order lol
Presentation wise, the bowl is very colourful. I wish the chicken katsu was placed into the bowl more nicely, but oh well. The bowl tasted even better than it looks. The chicken is hot and juicy and there is a nice balance in flavour. Typically I tend to eat more rice than I do meat, but this time I find myself doing the opposite.
Overall, food is pretty good and prices are reasonable. I'm not sure if the long wait and lack of organization is a regular occurrence or if it's because it's near the end of the day and the workers were already stating to clean up. I'll be giving this place a couple more tries regardless!