First off let me start by saying I am a big craft beer fan and no one out here has the selection that Total Wine does. In regards to stock it's amazing.
However the problem is their staff is horrible at telling you if they have an item in stock. I typically end up walking the isles looking for a particular beer that shows "in stock" on their website but nowhere to be found in the store. Asking the staff for help is like asking them do your taxes...with a sigh or moan and then the usual "if it's here it will be on the shelf"....gee thanks I hope you didn't strain yourself.
Oh well I start my voyage into the beer isles looking for a mystery beer like I'm hunting a Sasquatch. I will tell you I have found many a beer that they don't even have in their system. Then they look at it as if you brought it into the store with a look of disbelief. Surprise...your lazy