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  • Just got back from a four day stay and it was wonderful. The staff was super attentive, polite, helpful and enthusiastic. Each one seemed very well trained in their position. From Bruce at the front desk, to Jerry at the Bar, everyone bent over backwards to be of service. I am rating it four stars instead of five, only because our room still lacked some finishing touches, like the missing room safe, no phone book or a hotel info booklet. The Club Lounge didnt have a printer for the computer. I believe these are all quirks but as soon as they are made aware of the shortcomings, they will be quickly amended. This is a brand new Sheraton and one of the nicest ones I've ever stayed at. We ate at the Restaurant four times and each entree was a treat to the senses. The only thing that was disappointing was that the entrees were so exciting but the desserts were boring. Banana Split, Rootbeer Floats. Don't get me wrong. The desserts are exactly as described on the menu however, after a wonderful meal, i was expecting something better. Somehow, (we didn't complain, it just got out), when we got back to our rooms, the restaurant manager called to express his regrets that we didn't enjoy our desserts so he took it off our bill. Is that impressive, or what? A manager that actually cares! I am spreading the news of this hotel and fabulous restaurant. We ate for a change of pace at some restaurant across the street at the Arizona Center, called "1030". Boy, was that a mistake. It just doesn't compare to the District. Same price, but not nearly the same quality of food.
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