I couldn't be more happy with how they treat my dog Waffles. They recognized that she was shy and needed some extra love to feel comfortable when I first brought her in. Now she's so excited every time I bring her in for daycare. I work long hours, so to have the flexibility to pick up my dog after 5 p.m. is a life saver. They take lots of photos and videos of the dogs and post to their Facebook page, so you can check in on how they're doing throughout the day. When I board, they email a status update specifically on Waffles and her stay with them.