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  • HORRIBLE customer service. Went into the Charlotte store planning to put together a whole closet configuration, couldn't get any help, even from a "manager". Walked back out again after being pointed to a couple of wonky computers and told "figure out your own configuration". No one would help us, even though we repeated asked for assistance. Obviously they don't mind watching sales walk out the door... Fun store. Abysmal service. Will spend our money elsewhere.
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