I had a very unfortunate experience at another cleaners that left my $160 dress with horrible stains rendering it unwearable. I brought the dress to Starcrest just to see what they could do. Not only did they say they'd give it a shot, but they said that they wouldn't make me pay for it if they didn't get it clean; how nice! Well, 2 days later I came back and AMAZINGLY my dress was like new! They got the stains out and saved the day! A little expensive, but totally worth it!