This review is specifically about the Elite Nails Day Spa. I have been here before for pedicures on several occasions, and the service was always top notch. However, today I booked an appointment and they did not begin my pedicure until 40 minutes after the appointment time. Not a huge deal, but when the technician came to do my nails, she seemed rushed, was rude and abrupt, and did not even ask me what type of pedicure I would like. I guess now that they are busy their past spectacular service is now only so-so. Most likely will not return.