I was here many times and considered this place a decent restaurant. Although dishes were priced higher than usual, I found that the classy decoration, the fine china, the above-average dim sum and ok services kind of justified the extra dollars.
This morning's experience was really totally different: 1. The cups and bowls were dirty - boy, this really turned me off! 2. The waitress flew the pencil back to our table after taking our order form - She was like a child in the primary school. 3. The server who put a dish on the table used her pen to flip the falling piece of meat back to the plate - God, this is supposed to be a classy restaurant, right? 4. The dim sum dishes were either tasteless or too oily - is the Chef on vacation?
I don't know how a decent restaurant could go down hill like this.. Sigh. They will definitely need to beef up the kitchen, control the dish washing process and train their staff.