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  • Booked my car for 10am waited until 10:45am becaude my "car" wasnt rhere it had to be brought from another lot. When I was on a time limit. They threw me a car some woman brought back filthy with pop spilt everywhere and tried to say it was an upgrade from a Buick Verano to a Camry pahleese!!!! I didn't have time to wait I had to get to Cali for a funeral. I left when I got on the highway the car shook "my free upgrade from a verano to a camry" please anyways the car was shaking and maintenance light came on. I took it to another Enterprise in Cali the employee was rude traded it out gave me a charger. Great upgrade but was out of washer fluid. I came home to Phoenix and filled the gas up. I came back they had the nerve to charge me $50.00 for a refill. I call and ask this foreign chick had the nerve to say oh you didn't fill up the broken car!!! I was like excuse me it was messed up and your peer did not tell me I had to refill it. Her reaponse well it's common sense!! For real homie the car was broken I exchanged it for another car y'all didn't service all the way in the first place!!! WHAT TERRIBLE CUSTOMER SERVICE!! I have a trip for Labor Day best believe i booked with another company I will NEVER EVER use Enterprise again!!!
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