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  • I like to think Im a forgiving person when it comes to various mistakes and with U.S. Pizza things have happened that I have forgiven them for. They forgot to put my order in so I wait 2 hours to get food. I get the wrong food when it finally comes to my house after the 1+ hour for delivery. They dont bring my whole order so now some people have food and some people dont and we have to wait longer for them to bring it. It was this last time though that really just told me to never order or go into this place ever again. I want 2 meatball subs, but my wife doesnt eat bread so I tell the cashier that I dont want the bread in one container and could you throw some extra meatballs in there for me? "No problem" she says with a smile. Im thinking this transaction is going very well right now and so I pay, sign the receipt and wait for my food. Maybe 2 or 3 minutes later the cashier tells me they have to charge me 1.68 for the 3 extra meat balls that I wanted. Now in my head Im thinking "Didnt I discuss the meatball issue with the cashier already and didnt I pay already AND didnt they accept my payment knowing I wanted extra meat balls?" Interesting. I dont feel like making a scene so I just go up and pay my 1.68 got my subs and walked out. Its just one of those things that get to you more than anything I suppose. I was a very good customer that did order alot from there and a great tipper to the delivery people, but now because they just HAD to have their 1.68 I will never be ordering food from there again just out of pure principle.
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