The food always comes out fast and is delicious. The only problem is the food is ridiculously greasy. I know you're asking for that with a burger joint but I always have a little more grease than normal dripping from my food here. The haystack onions are good on the burger and I like that you can build your own. My husband doesn't like how thin the patty is smashed but I like it. The employees are always quite friendly and they keep the place tidy.