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  • HOW DO YA LIKE DEM APPLES?!?! I like dem a lot! Every time I walk by APPLE on a Saturday, my soul dies a little inside. The kids everywhere, the people everywhere.. this place is why anxiety attacks started happening to people. I'm totally kidding, but not about how busy it is. On a weekday night, I visited the Apple store due to my iPhone draining itself of life much too quickly. They made me an appointment with one of their geniuses for in an hour's time. "Great" I thought, "I'll go spend some money". I popped back and met Justin, a cutesie little helper who was very friendly. What I liked about Justin is that he didn't make me feel bad about my iPhone, how I treated it, or things I didn't know about it. He was definitely here to help. He even laughed at my jokes. Now we feel bad for Justin, don't we. He was able to hook up my phone to install new software and excused himself to tend to another client. I was happy to hang. It is definitely a cool environment. Next to me, one of the lady geniuses was helping an older lady with her new MacBook. "How sweet" I thought "I wouldn't have patience to help my mom learn how to program the VCR..." But what a great thing to give to your customers. Empowerment. Technology freaks people out from young to old, Apple helps you get past that and educates its users. I like that my phone is with Bell, purchased from Bell and yet when I bring it to Apple, they just gladly take it like it's one of their own. Fantastic. So good work Justin, you are a super genius with great customer service skillz. Apple is a fun store to come visit, just make sure for pete's sake you don't come here on the weekend. Bring Xanax if you do.
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