I ordered an arrangement for a very special occasion, and sadly a new driver completely messed up the delivery. I called the store livid and quickly got a call back from "Leslie" who was extremely helpful and in my opinion the store went way above and beyond to make the whole situation right. They ended up making a new arrangement, redelivering it and even added some additional items I did not pay for. On top of everything, the fruit was fresh and quite yummy and the arrangement was beautiful. I will definitely be using them again, as well as recommending them to all my friends.