Absolutely horrible customer service. Purchased three trees last fall at an exorbitant rate as compared to big box stores, expecting the quality to be better. The trees within 7-8 months perished. Contacted the owner (Angelo) who refused to entertain the thought that his trees would not withstand one season and whats worse he went on to insult me by telling me I did not know the difference between a perennial and an evergreen. It's not even the fact that the company would not stand behind their product that irked me it was the manner in which he spoke to a first time customer who had just finished spending close to $200 with his company within several months. To make matters worse he then went on to provide 'proof' that his company does honour warranties, when I mentioned I would write a review to correspond with my experience. He subsequently sent over the correspondence he had between himself and two other customers which included their personal information (including name, e-mail and in one person's instance phone #). Be careful when dealing with such a company, not worth the energy or effort especially when cheaper and/or better quality products can be purchased elsewhere.
If anyone is interested in seeing pictures of the products or screen shots of the e-mails between the owner and I please don't hesitate to ask. I wish I had read the reviews prior to dealing with this company.