I went in one day for an estimate. Got help right away! The guy who helped me came right out to look at all tires and measured them with a gauge. Wasn't sure how old the tires were; wasn't my vehicle and the owner had no idea. All I knew is that one looked very worn and unsafe. The guy told me the year that each of the tires came out (which made sense for the most ware on the oldest tire). He gave me a quote for the one tire (since the other's had much more milage left on them). I went to 3 other businesses to get estimates. Only one place was slightly less expense (maybe $10)....but they didn't offer the same service as Discount Tire. The two other places were set on trying to sell me a set of tires rather than only replace the one needing replaced. The price for an individual tire ranged from $60-$100 more! AND, not one of the other 3 business took a gauge out to measure the tread. Only Discount Tire did that. I called the day before to make sure they would have the tire in. Set up an appointment. They told me it might be 45 min. We were only gone 30 min and it was out front ready to go when we got back. Paid exactly what they quoted me. Couldn't be happier!