Went into Brooklyn bedding to look at a bed I saw online... the sales guy listened to my needs and I ended up finding a bed I like better than the one I originally was interested in. I ended up saving about $600 on the matress I decided to go with. The delivery guys were on time to the minute and set up the matress quickly, and hauled off my old matress. I LOVE my brooklyn bedding matress. I was having major back issues because my older matress was just too soft. Since sleeping on this new matress, I haven't had any back issues! Highly recommend this company!